Volunteers have also shared that they find programmes more meaningful when they can feel the impact of their actions. To let volunteers feel the impact of truly helping someone, it would be good to include some quantifiable achievements of events and programmes.

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For example, to send a long message into the whatsapp groups saying: thank you everyone for coming down to today’s event. The feedback we got from the participants were xxxx, “someone told me it was the best event we’ve organised to date”. This helps volunteers see the purpose of the work they have done, which contributes to volunteer satisfaction.