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Develop a volunteer profile and position description

Chapter 2:
Conducting Needs Assessment

Volunteer profile and job description

Once you have determined the scope of the volunteer roles, you should identify the volunteer profile required for the position. The volunteer profile, tasks and responsibilities should be documented in a position description.

Why do you need a volunteer position description?

  1. Provides greater clarity for both staff and volunteers on the responsibilities and accountabilities of the role.

  2. Assists in your recruitment strategy and allows you to find the most suitable volunteer for the position.

  3. Helps your organisation communicate what is expected of the volunteer.

  4. Promotes volunteer recruitment and retention because volunteers are able to know, at the start, the nature and commitment required.

What is in a volunteer position description?

There are 8 key aspects that should be in a position description:

  1. Job Title (name of position) 

  2. Department / Programme (function which job comes under) 

  3. Key objectives / Purpose (how the job contributes to your organisation) 

  4. Requirements (skills and attributes required) 

  5. Key responsibilities (activities that volunteer will be involved in) 

  6. Commitment required (frequency and minimum lengy of service)

  7. Training (training requirements)

  8. Relationships (internal / external interactions and relationships)

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To see this in a template form, click here!

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