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Orientation programme for volunteers

Chapter 4:
Onboarding and training volunteers

The purpose of an orientation programme

Conduct an orientation programme to assimilate volunteers into your organisation and provide them with an overview of your organisation vision, culture, procedures and expectations of their performance.

What to include in the onboarding programme?

In your onboarding programme, do include:

  1. Background of SSA (mission, vision, goals, history, structure, programmes, service users)

  2. Expectations (dos and don’ts, policies, rules)

  3. Volunteer programmes (current volunteers to share experience, service users testimonials)

  4. Administrative (performance review/evaluation, volunteer benefits, mentorship, progression, skills development) 

  5. Q&A segment 

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Click here to see an Orientation Programme Agenda Checklist!

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