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ENGAGEMENT

Giving Personal feedback

As most volunteers seek volunteering experiences for opportunities to grow and develop themselves, volunteer managers and SSA staff can be more observant of the performance of volunteers. This could mean taking note of strength and weaknesses of volunteers and giving them constructive feedback if possible.

Benefits for giving feedback includes:

  1. An aligned goal. Organisations can constantly evaluate the performance of volunteers to make sure that they are demonstrating behaviours and values that are true with the organization.

  2. Successful Efforts. Being aware of what your volunteers are doing can also ensure that the work is done efficiently and properly. This benefits the service-users when receiving the help from volunteers as well.

  3. A place to grow. Volunteers can also benefit from personalised feedback and better understand how they can improve themselves.

Feedback sessions can begin with volunteers filling in a reflection form on their volunteering experiences, followed by SSA staff providing their feedback.

  1. Do it on a regular basis. If there is a particular area that a volunteer wants to develop in (leadership, planning, public speaking etc), a staff member can do check-ins or observe the volunteer once every 4-6 months to see if there is improvements

  2. Discover talents. This could also be a time to highlight unnoticed skills and personality traits of volunteers too

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